Policy for Late Cancellations and Failed Appointments

It is my office policy to charge the client and/or responsible party for appointments that are not canceled or changed in a timely manner or when the client fails to attend the session for any reason. This is a standard practice for psychologists and other professional therapists due to the demands on limited appointment times in order to assist clients.  I would like you to understand and agree with this policy as we begin therapy. Please ask me for any clarification if you have any questions or concerns.

Please note:

•Appointments must be cancelled at least 24 hours in advance to avoid incurring a charge.

•The fee for late cancellations or failed appointments is equal to the charge for a full session.*

* Insurance will not pay for late cancellations or failed appointments. In the event of a late cancellation or failed appointment you are responsible for the entire fee for that service and not just your co-payment. The fee for a late cancellation or failed appointment when you have insurance  therefore includes the portion typically paid by your insurance for a treatment session and your co-payment. You will be charged my contracted rate with your insurance carrier for the  type of service scheduled.

Charges for late cancelations or failed appointments are due immediately.

Policy date 9/02/08 Last update 08/01/2018